1. Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website.
Information We Collect.
We may collect personal information that you voluntarily provide to us, including but not limited to:
* Full name
* Phone number (including WhatsApp contact)
* Email address
* Any information submitted through contact forms, WhatsApp buttons, or enquiry forms
Use of Your Information.
The information we collect is used for:
* Responding to enquiries and requests via WhatsApp or phone call
* Providing product information, consultations, or follow-up communication
* Improving our marketing, customer service, and website experience
We **do not sell, rent, or trade** your personal data to third parties.
WhatsApp Communication.
By submitting your contact details, you acknowledge and consent to be contacted via **WhatsApp**, phone call, or email for:
* Product consultation
* Follow-up information
* Customer support
You may opt out at any time by notifying us directly.
Data Protection.
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.
2. Terms & Conditions.
By accessing and using this website, you agree to be bound by the following Terms & Conditions.
Independent Distributor Notice.
This website is owned and operated by an **Independent Enagic Distributor** in Malaysia.
It is **not an official corporate website of Enagic® or Enagic Malaysia**.
Use of Website.
You agree to:
* Use this website for lawful purposes only
* Not misuse or attempt to disrupt the website’s functionality
* Not copy, reproduce, or distribute content without written permission
Product Information.
All product descriptions, pricing, promotions, and availability are subject to change without prior notice.
Limitation of Liability.
We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
* Use or inability to use this website
* Reliance on information provided on this website
3. Disclaimer.
Medical & Health Disclaimer.
Leveluk® K8 is classified as a **Medical Device** in certain jurisdictions.
However:
* The information provided on this website is for **educational and informational purposes only**
* It is **not intended to diagnose, treat, cure, or prevent any disease**
* Individual results may vary based on health condition, lifestyle, and usage
Always consult a qualified medical professional before making health-related decisions.
No Corporate Representation.
This website:
* Is **not affiliated with Enagic Headquarters or Enagic Global Corporate**
* Does not represent official medical, corporate, or regulatory claims of Enagic
All opinions, explanations, and content reflect the perspective of an **Independent Distributor**.
4. Refund Policy.
Refund & Return Policy.
Refunds and returns are handled in accordance with **Enagic Malaysia’s official policies**.
General guidelines:
* Returns are typically allowed **within a specific number of days from the delivery date**
* Products must be:
* In original condition
* Unused
* With complete packaging and accessories
Approval & Processing.
* All refund requests are subject to review and approval by Enagic Malaysia
* Administrative fees, shipping costs, or restocking fees may apply
* Refund timelines depend on Enagic Malaysia’s internal processing procedures
For full details, customers are advised to refer directly to **Enagic Malaysia’s official refund and return terms** or contact the distributor for assistance.
Contact Information.
For any questions regarding this policy or your data, please contact us via:
* Phone